Our training courses are designed and led by experts in marketing, customer relations, business development, and digital transformation from WAT&CO, at the service of developing your skills.

Marketing

• Building an effective Marketing plan
• Developing a customer policy
• Building a marketing program effective customer loyalty
• Boost the effectiveness of direct marketing campaigns

Customer relationship

• Defining a multi-channel customer relationship system
• Defining a differentiated customer treatment policy
• Master the keys and tools of customer satisfaction
• Efficiently manage customer service

Project management and efficiency

• Mastering the keys and tools of project management according to the PMI and the IIBA
• Producing an enlightening Benchmark
• Develop performance indicators and measure your management system
• Optimize your processes and deploy 6 sigma
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Beyond our training catalog, we develop tailor-made training according to your specific needs. We will be happy to answer all your questions, do not hesitate to contact us.

The training courses are aimed at all professionals wishing to develop their skills in the field of marketing, customer relations, and business development:

• All levels hierarchical: Directors, Intermediate and Operational Managers
• All professions : Marketing, Relationship Customer, Communication, Commercial, Digital, Customer Relations Centers, but also Finance, Strategy etc.